Customer Type. Following its withdrawal from Iran, the bank was renamed the British Bank of The Middle East (BBME). *For fees and charges related to the UAEFTS-IPI service, please contact your HSBC Representative. VAT invoice requests. P.O. Corporate Banking General Terms and Conditions; Download centre; HSBC UAE Corporate Tariff and Charges; HSBC UAE Corporate Tariff and Charges effective 1st Feb 2021 A good personal relationship with you as our customers is an important component of our corporate philosophy. In this list you can find the nearest HSBC UAE Branches location, contact and opening hours. Box 22 Buffalo, NY 14240. Available to current HSBC customers and non HSBC customers, its purpose is to provide an additional channel for you to contact us for any general personal banking queries. HSBC Abu Dhabi Office. It's easy to share your ideas, stay informed and join the conversation. You will be contacted by the committed date with a full response. We will respond to all genuine banking queries between 9am and 5pm, Sunday to Thursday, so if there's something you need to know, please send us a tweet. HSBC use cookies to give you the best possible experience on our websites. In the event we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time frame required to resolve the matter. United Arab Emirates Contact us To find out more about how you can leverage HSBC’s global expertise to enable your business to thrive, contact the relevant country team below. HSBC Premier customers call: +44 1534 616 313 HSBC Advance customers call: +44 1534 616 212, If you are in the UK call: 0800 085 2401 From outside the UK call: +44 1442 422 929, From the UK, Channel Islands or Isle of Man call: 0345 600 61 61, To apply for Freedom Plus and / or give instructions on funds call: +44 1534 606 389, To apply for the service call: +44 1534 616 055 Existing share dealing customers in the UK call: 03456 080 848 Existing share dealing customers outside of the UK call: +44 1226 261 090. If you do have a complaint, please get in touch with us we will reply to you within two working days. We may monitor and record calls to help us improve our service and for security purposes. Tel: +971 600 56 7004 (option 4) Email: corporateservices.uae@hsbc.com. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Should you have any compliments, suggestions or complaints about the service you have received, please use one of the following channels. Read more. Working Hours: Saturday – Thursday: 8:00 am – 3:00 pm. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. Sometimes it may take a little longer to resolve matters – if this is the case, we will keep you updated on our progress throughout. (02)7976-8000 or +800-100-85-800 from overseas. Box 66, Dubai, UAE regulated by the Central Bank of the UAE for the purpose of this promotion and lead regulated by the Dubai Financial Services Authority. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. For Payments, HSBCnet and Corporate Debit/Credit Card support – 800 4407 First Name. Mortgages. Open Monday to Friday 9am-7pm (AEST) For enquiries relating to trade or guarantees, please call: 1300 308 688 or +61 2 9006 5187 (Open Monday to Friday 9am-5pm, AEST) Bank. General complaints and queries. P.O. You will be contacted by the committed date with a full response. Contact us Chat, call or make an appointment; Find a branch Find your nearest HSBC branch; About HSBC Careers, media, investor and corporate information; Tools and resources. In Australia +61 2 9005 8410 . Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 Banking giant HSBC has revealed plans to create a global wealth management hub in the UAE by 2024. New to HSBC Expat call: +852 2822 3225 Lines are open 24 hours a day, 7 days a week, 365 days a year. In the event you are not satisfied with our final response or 15 working days have passed since you first raised your complaint you have the right to refer your complaint to the Central Bank of UAE at the following email address: complaint@cbuae.gov.ae using any of the following channels. HSBC Bank Middle East Limited UAE Branch, P.O. Box 2013 Buffalo, NY 14240. Please note: Due to security purposes we will not be able to respond to emails via a personal email account.When submitting your enquiry please provide your HSBC external email address. Available to current HSBC Bank Egypt customers and non-HSBC customers in Egypt, its purpose is to provide an additional channel for you to contact HSBC for any query resolution. HSBC Bank Middle East Limited has a complaint/feedback handling process in place, details of which are provided below. HSBC is committed to providing the best customer service possible. Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. For corporate information, including details of HSBC's presence and history in UAE, please visit www.about.hsbc.ae . Tel: 600 55 4722 within the UAE or + 971 600 55 4722 from outside the UAE. HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. Our Christmas opening times are: 24 December 2020 - 8am to 4pm 25 December 2020 - Closed 01 January 2021 - Closed Calling from Overseas In case we are unable to provide an immediate solution to your complaint / feedback, you will be provided with a Complaint Reference Number, together with the approximate time that will be required for resolution. Key Findings . Its purpose is to provide an additional channel for you to contact HSBC for any query resolution. HSBC Bank Middle East Limited UAE Branch, P.O. Important: Before you submit this form, please read our privacy statement.By providing the information set out above and submitting this for, I/we consent to the collection , use and disclosure of the personal data provided in this form by HSBC Bank (Sri Lanka) Limited, its agents and authorised service providers, as well as relevant third parties in order to fulfil my "contact me" request* Contact details. In 1959 BBME was acquired by The Hongkong and Shanghai Banking Corporation Limited. Page created - July 2, 2015. If you're new to HSBC, you can chat to us through Chat or Apple Business Chat. Click here to send us your compliments, suggestions or complaints. Through our teams of relationship managers we connect businesses to opportunities, helping them to thrive and grow. 1. To raise your complaints, please CLICK HERE. If you are not satisfied with the response you have received by lodging your complaint / feedback through the channels provided above, or if you do not receive a response within the time frame communicated, you may escalate the issue to the Customer Experience team by emailing uaecmb.customerexperience@hsbc.com. HSBC Premier Service Center. United Arab Emirates: 80001830251: United Kingdom: 08000489157: United States of America: 18339982278: Australia: 1800953852: Austria: 0800296718: Denmark: 80254085: France: 0800904636: Germany: 08000800116: Ireland: 1800948637: Italy: 0800582749: Netherlands: 08000238310: Switzerland: 0800894680 UAE. Find answers to your questions or search our most popular help topics with our Help & Support centre on HSBC UK. For operational requests and enquiries (including account maintenance, payments, HSBCnet, and trade transactions), please contact the HSBC Corporate Services team on +971 600 56 7003 or email corporateservices.uae@hsbc.com.The team is operational from 8am to 5pm Sunday to Thursday (except for the Trade team, which is available from 8am to 4:30pm Saturday to Thursday) HSBC Commercial Banking operates in 54 countries and territories, covering the developed and developing markets that matter most to our customers. HSBC Advance Customers (Outside UAE) +9714325 4573. If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help. Attention: Mail stop NOE 1290 1 Corporate Drive, Suite 360 Lake Zurich, IL 60047-8945 PO Box 66 Dubai United Arab Emirates Personal (Toll free within the UAE): 600 55 4722 Personal (from outside the UAE): +971 4 228 8007 HSBC Premier Customers (Inside UAE) 8004320. International . 2018. Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. Mailing Address: P O BOX 242, Abu Dhabi, UAE. Contact us. Please have your 10 digit PBN and six digit PIN to hand before you call. All enquires will be responded to within 24 business hours. Contact Details. HSBC Dubai HSBC Bank Building 312/45 Al Suq Road, Bur Dubai, Dubai, UAE Tel: +971 600 55 4722 Find the nearest HSBC UAE Branches . Listening to what you have to say about services matters to us. Boasting a high percentage of expats from over 200 countries, the UAE is rich in culture, modernity and innovation. Investor relations. Client Service Team. Brexit transition period - HSBC Expat will continue to service your banking needs during this period. Lines are open 24 hours a day, 7 days a week, 365 days a year. If you require support please get in touch, or if you have a friend or family member impacted by the changes, find out how to refer them to HSBC Expat. HSBC credit card customers and other Personal Banking customers. HSBC Premier Customers (Outside UAE) +97142241000 . If you have been financially impacted by the coronavirus, please visit our coronavirus guidance page for information on how we may be able to help.. Brexit transition period - HSBC Expat will continue to service your banking needs during this period.Although there remains uncertainty, we believe HSBC Expat is well placed to continue to provide you with expat banking services. Box 22 Buffalo, NY 14240. Contact us! Ali Taufeeq, Director, Middle East Debt Capital Markets, HSBC, said: “Many industries, including airlines, need to undertake complex and gradual transformations to reduce their carbon emissions – and the financial sector has a responsibility to help them. The next site will open in a new browser window or tab. ... P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E and lead regulated by the Dubai Financial Services Authority. We will always try to resolve your concerns there and then. We will respond to your banking queries from 8am to 7pm, Monday to Friday, excluding Public Holidays, so if there's something you need to know, please send us a Tweet. Omeir Bin Yousuf Building, Opposite Etisalat building, Old Airport Road, Abu Dhabi, UAE. Online banking, lost & stolen cards, security concerns and more If you have any questions, please contact your UAE HSBC representative or local HSBCnet Support Centre. From building prototype green cities 1 to investing in clean energy 2, the United Arab Emirates has made a clear commitment to sustainability for its future.In 2015, the government implemented the UAE Green Agenda 2015-2030, an ambitious strategy to transition to a low-carbon green economy in 15 years. Bank letters / confirmations. HSBC Personal Banking Customers (Outside UAE) +9714228 8007. If you can't remember either of these options, please have your personal details with you as our agents may need to confirm your identity. If this is not possible, we will fully investigate all the issues you have raised and aim to resolve them as quickly as we can, by speaking with you or writing to you. For HSBCnet, Account Management and Corporate Card enquiries 1300 300 437. Social media channels @HSBC_UAE (opens in new window) @HSBCUAE ... Find contact details for HSBC Group media relations teams around the world. Our Hong Kong office is open Monday to Friday from 9am to 5pm (excluding public holidays). HSBC Bank Middle East Limited U.A.E Branch, P.O.Box 66, Dubai, U.A.E, regulated by the Central Bank of the U.A.E for the purposes of this promotion and lead regulated by the Dubai Financial Services Authority. Account Mandates. HSBC Customer Service Address. See actions taken by the people who manage and post content. People. We're always looking for ways to provide the best customer service, which is why we've created a new interactive customer care Twitter profile. Contact Info: Tel: New customer 600 554722 Mortgage customer HSBC’s presence in what is now the UAE dates back to 1946. Call us 24/7 – we’re here to support expats around the world. HSBC’s presence in what is now the UAE dates back to 1946 when The Imperial Bank of Iran, a forerunner of HSBC Bank Middle East, opened its doors to the merchants and citizens of the Emirates. Our Contact Centre opening hours are changing. HSBC Bank Middle East Limited UAE Branch, P.O. Get HSBC Bank Middle East contact details such as address, phone number, website, latest news and more at Arabianbusiness HSBC Bank Middle East: Know all about HSBC Bank Middle East company. © Copyright HSBC Bank Middle East Limited 2021. You will receive a notification acknowledging your complaint / feedback and will be contacted within two working days. HSBC will provide any further updates in accordance with instructions from the Central Bank of the UAE. HSBC Advance Customers (Inside UAE) 8004420. Need more time? We may monitor and record calls to help us improve our service and for security purposes. That’s why, we’re temporarily reducing our Contact Centre opening hours to Monday to Sunday, 7:00 - 21:00 UKT. “The new year marks the 75th anniversary of the presence of the bank in UAE,” said Abdul Fattah Sharaf, group general manager, chief executive of HSBC in the UAE and head of international at HSBC … In cases where the effort to reach settlement with the concerned institution is exhausted or the subject matter is pending for more than 15 working days with bank, whichever is earlier, the consumer then can submit a detailed complaint through the available channels of the Consumer Protection of the CBUAE, preferably online in our website. Available to current HSBC customers and non HSBC customers. Services matters to us on the HSBC mobile Banking app quickly and easily and privacy.! There remains uncertainty, we believe HSBC Expat will continue to provide an additional hsbc uae contact you. 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