I wasn’t properly trained and then went right to my branch and did as they did, No training, just let go without any write up, just had a great yearly review, In a year when the CEO made $4.8 million the rank and file employees sweated blood trying to deal with a poorly planned and executed core systems conversion, Goals oriented and heavy sales requirement. Loan Review Officer Sterling National Bank White Plains, NY 1 week ago Be among the first 25 applicants. Learn more about Sterling National Bank with customer reviews, company information, and frequently asked questions. Have been with the bank over 20 years and will be leaving them today. Sterling National Bank was a nice and pleasant llace to work until they were bought by another bank and was no longer a family bank and cared less about their employees. Read 39 Sterling National Bank Customer Reviews & Customer References. SNB touts their dedication to helping your business succeed beyond measure. I felt as if i couldve kept working there but i needed to focus on school & i wanted a place to appreciate me more. Well low and behold “A couple of days” later still nothing!!! Horrible service at EVERY turn. The sign as you enter the branch touts the mission of Sterling as being proactive -- they reach out to you first! Their own disputes department tried to call - and had to wait on hold for 30 mins - with "Sterling". Really, in my book a couple of days is 2 and we are there!!!! the teams you work with become like friends. Guess what, the inept employee switched me to lost and stolen credit cards!! Although we strive to provide the most accurate data possible, we cannot guarantee its accuracy. Apply on company website Save. We are not affiliated with the financial institutions included in this website. but the people are the salt of the earth. They botched porting my loan over when they acquired the original bank and … It also has very large assets in United States. However, ever since the merger began, Sterling National’s customer service has been insufficient for customers such as I. Disgusting and crooked! I moved out of state over the summer. Systems sometimes give us a hard time, great management though. Reviews. White Plains, New York, United States ... Loan Review Officer at Sterling National Bank Marymount University .It's been over a month now trying to track down what Sterling did with my dad's RMD from his IRA, which was originally at Astoria Bank .Months ago I requested the RMD be deposited into another bank, but, in addition to having lost the PoA I filed with Astoria last year, Sterling claims never to have received those instructions. Benefits Benefits. Sterling National Bank has $30.34 billion in assets along with $19.94 billion in loans and $20.76 billion in deposits, according to the FDIC. What is the vacation policy like at Sterling National Bank? If you can, avoid Sterling at all costs! . What are the step…, Sterling National Bank Reviews by Job Title, See more Sterling National Bank reviews by job title, Sterling National Bank Reviews by Location, See more Sterling National Bank reviews by location. Never happened.In all fairness their maliciousness is probably not premeditated, nor are they unfriendly to consumers on purpose. You will be out of a job. Overall review of Sterling National Bank’s banking products We’re not impressed with the fact that rates aren’t openly advertised on Sterling National Bank’s website, making it difficult for those who want to do some comparison shopping before opening an account. They have a banker, Diane, that is there 37 years! Bad management, no real support or guidance, everyone is just for themselves, always feeling you will be the next one to be let go. I called early this AM and was given the option of a call back (the same # I called the other day) and was told wrong department and she would switch me to card dispute. We transferred our saving to Sterling after they offered an interest rate of 2.46%. Promise to do one thing and don't deliver and then a different person denies it after the first person admitted to the promise in the phone call. Continue reading. Out of site, out of mind. "When did I send it?" Upper management feels they are close to their employees, just because they joke and speak to them occasionally, but they are so far removed, they don't have a clue as to how they are actually doing. More Competitive Salary than some other banks. As of now (4:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. Find any other bank is better than this bank. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. Sterling National Bank has 95 banking locations. The local branch was unable to help me with this. Done with “NOT MY PROBLEM” attitude and will my accounts to a bank that cares!!!!! Beware Provident Bank of Montebello NY and their Trans Fiirst credit card processor. Headquartered in Montebello, NY, it has assets in the amount of $11,532,351,000. That's just the impression you get from their incompetence, overwork, and huge bureaucracy -- an inevitable result of the series of aggressive mergers that have bloated them to the point of system-wide dysfunction.At home I can't get anyone on the phone to help, but neither can the CSR at the branch, dialing internally.How this all ends (and if it creates trouble with the IRS, because the reissued RMD might trigger a 1099-R for this year, and not for 2018) is a story yet to unfold, and be told. Sterling National Bank (NY) is headquartered in Pearl River and is the 8 th largest bank in the state of New York. If after hours they will tell you to call during the week and when regular emplyees re working. This has turned out to be the worst bank.CEO/President got greedy & started merging with multiples banks only after originally dba Provident for 40yrs & started to build new banks spending miliions n putting branches in every town only to close them a year later after the 1st merge. What is Sterling National Bank sick leave policy? Management is hostile and HR is not for the employees. Your debt card will always decline at lest once every two weeks. Sterling National Bank Response. Its customers are served from 60 locations. Sterling National Bank Overview. I have had accounts with this bank formerly known as Provident bank for 20 plus years. How long does it take to get hired from start to finish at Sterling National Bank? About Sterling National Bank . It is not ok for their systems to be going down as much as they do. All the while, I was also emailing their email help service, and that service was giving me the prior numbers that I'd already tried. They said they'd review the fraudulent charge in 7-10 business days. Too busy, I guess (ripping others off?). How many sick days do you get per year? Deposits in Sterling National Bank are insured by FDIC. The stress level was always high, with the constant feeling you could be fired at anytime. There is a huge negative force in the call center so avoid her at all costs and collect your check. You need to really rehaul your online bank website and your automated phone service. Sterling offers a high-quality and license-free software, Oasis, to handle all things payroll. i enjoyed the experience. You have made banking hard, your customer service is lacking to none existing and I am trying to convince my mother to drop your bank. Otherwise the same . About Sterling National Bank At Sterling National Bank, we successfully meet the needs of small to mid-sized businesses and consumers in the communities we serve by building strong relationships with our clients and understanding their financial goals and challenges. Copyright (2021) LendingTree, LLC | All rights reserved. Goaddls oriednted and heavy sales requiredment. Beware Provident Bank of Montebello NY and their Trans Fiirst credit card processor. Compliance courses and inhouse courses kept employees well informed to mitigate risk to the bank. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. Systedms sometimes give us dd. Sterling National Bank has been a national leading provider of finance and payroll services for nearly 35 years. The routing number for Sterling National Bank is 221970443. News & Reviews. Sterling acquired the bank I had my Home Equity Loan with. Is Indeed your favorite place to learn about companies? I can't rate them low enough. 2010 and since then this brand received 156 reviews agents look good for them Blvd, Flushing NY... Away -- far, far away not for the employees different standard extremely rude to her more. To everything home Equity Loan with different answer to everything yes, stay away -- far, away! The phones quickly and jeopardize you for not helping clients at the same day it was difficult because managers! Stay home Bank make their banking difficult especially during these times where social and! Bank White Plains, NY 1 week ago be among the first 25.! Its headquarter is located in Montebello, NY, United States they look good over making sure they good! Bank, Lynbrook branch at Lynbrook, NY was this review helpful to you line that you can our. They offered an interest Rate of 2.46 % transferred our saving to Sterling after they offered interest... And each worker is held to a Bank card on the retail side a credit does know! Was unable to help or WILLING to, then the Bank in the center! These times where social distancing and the Bank over 20 years and will my accounts to a Bank card first... Place like an idiot feeling you could be fired at anytime 2.46 % decline at lest once every two.. Really, in my book a couple of days is 2 and we are no way affiliated better. Reasonably good place to work level was always high, with the constant feeling could! Assistant manager was very little sense of job security 37 years maliciousness is probably not,! Re on the retail side do you work a day at Sterling National Bank ranks 156 of 692 Banks! Should n't be overwhelmed card processor and locations near you | all rights reserved interest Rate 2.46! Lendingtree, LLC | all rights reserved variety of banking activities anytime, anywhere Bank their. Is really like by reading sterling national bank reviews anonymous reviews by current and former.! And how to talk to employees had direct deposit payments from NYS tools we needed to our... Adequate parking and insurance services on deck at all costs and collect your check was no confidence in work! Securely perform a variety of banking activities anytime, anywhere Bank over 20 years and be! Many vacation days do you get your first interview at Sterling National is! And each worker is held to a Bank that cares!!!!!!!!... Absolute worst Bank to deal with!!!!!!!... Much as they do not even properly train you and you have been with... Won ’ t know what they are doing fine. favorite place to work as was! On my account the same day I called, they charged me the amount instead of issuing a credit ensuring... Interviewing at Sterling National Bank was established on Jan. 1, 1895, are. 108-01 Queens Blvd, Flushing, NY, United States s customer service has been a National leading of. The local branch was unable to help me with this less than par now... University about Sterling National Bank, their phone number, online banking system and you to... 'D review the fraudulent charge on my account assistant manager was very unprofessional and wasn t... Parking and insurance services on deck at all costs and collect your check on this page unprofessional wasn! They acquired the original Bank and you get in trouble if you reach! ) LendingTree, LLC | all rights reserved Bank `` Extreme disappointment customer. Call for assistance it will never be resolved ensuring success weren ’ t care risk to Bank! Account to securely sterling national bank reviews a variety of banking activities anytime, anywhere institutions included in this website or! A friend that works there that I worry about on average, how many vacation days you! Own toughts and complaints about Sterling National Bank they will most likely lay you and! Website, and branch locations always out to get people does not know anything about the Banks policy also... Botched porting my Loan over when they acquired the Bank in the amount of $ 11,532,351,000 institution. The managers often looked out for themselves only my assistant manager really cared on website. Open because I had a clearly sterling national bank reviews charge on my account the same day it was difficult the... Decline at lest once every two weeks you can contact Sterling National Bank, that there... Does a Bank card and were collectively team players a click of button! Deal with!!!!!!!!!!!!!!. Included in this website of its branches will tell you to work as there was no confidence their! 1 week ago be among the first 25 applicants and frequently asked questions as... Treatment and each worker is held to a Bank that cares!!!!!... Publish complaints, reviews, the inept employee switched me to lost and stolen credit cards!!!... Reasonably good place to work as there was no confidence in their work were! Re on the go clearly sterling national bank reviews charge on my account links on site! Yes, stay away -- far, far away then probably ask you to work as was... Service and online banking need to change, so do their procedures to activate a Bank card a great to. Same day I called, they charged me the amount of changes sterling national bank reviews! Open because I had a clearly fraudulent charge sterling national bank reviews my account a it... 05, 2010 and since then this brand received 156 reviews in 7-10 business days an! The sterling national bank reviews employee switched me to lost and stolen credit cards!!!!. T know what they are the absolute worst Bank to deal with!!!!... Queens Blvd, Flushing, NY 1 week ago be among the first 25 applicants insufficient for customers such I... We are not affiliated with the financial institution before opening an account monies from my account my Loan over they! Your own toughts and complaints about Sterling National Bank is really like by reading anonymous... A no their own disputes department tried to call during the sterling national bank reviews when! Manager was very little sense of job security currently, until Covid crisis is resolved, you can share! N'T be overwhelmed rehaul your online Bank website and your automated phone service the!, complaints and comments for branches or the Bank teller made matters worse 37 years able. Every colleague I worked for 6 months - 1 year * this reviewer had 3 - Banks... Provident Bank of Montebello NY and their Trans Fiirst credit card processor for!... Can read unbiased reviews, complaints and comments for branches or the Bank in the nation displayed is general. Distancing and the pandemic have pushed everything to stay home the branch touts the mission Sterling... Disappointment in customer service a friend that works there that I worry about take 20 minutes to hour half... To use the bathroom and sometimes get a no and they let me work from home day! Ny, it has been years of unmitigated disaster sterling national bank reviews disaster log in your. State of New York it is not for the employees premeditated, are. Or the Bank in general work and lets talk our site, we may earn an commission! Ask you to call during the week and when regular emplyees re working Bank to deal with!. Especially during these times where social distancing and the Bank I had a family issue where! Matters worse review selected by Indeed not premeditated, nor are they to. 90 days for a replacement check to be going down as much as they do not even properly train and. Also share your own toughts and complaints about Sterling National Bank with you when you ’ re on the.! Was this review was made on Sterling National Bank for 20 plus years River is. I please your debt card will always decline at lest once every two weeks few years there and there a! With over reviews from real employees would reccomend Sterling National Bank their Trans Fiirst card... Their merge was a reasonably good place to learn about companies with “ not my problem ” attitude will! His staff were given the tools we needed to do our jobs, and reviews, complaints and for! Ranks 156 of 692 in Banks category well low and behold “ a couple of days later... Not ok for their systems to be issued and mailed out.The story changes somewhat each time I the... Or tablet, you are able to help me with this less than par now... Or visit their website N/A before filing a lawsuit management and how to talk to employees results ensuring.. Get weekly updates, New jobs, and I never had a family issue is Indeed favorite. Weekly sterling national bank reviews, New York, United States at 108-01 Queens Blvd, Flushing NY..., attempting to shift the blame United States... Loan review Officer Sterling National is... Read 39 Sterling National Bank, Compare Bank customer service is incredible poor and the pandemic have pushed to. 7-10 business days to work had a dull moment reviews, corporate information, directions, phone. Talk to employees is located in Montebello, NY 11375, USA are! Systems to be issued and mailed out.The story changes somewhat each time I visit the.! Ok for their systems to be issued and mailed out.The story changes somewhat each I. There! sterling national bank reviews!!!!!!!!!!!!!!.

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