Thursday the Service agent called and arranged a time to come and inspect the Unit ( which was a Saturday). We're really sorry to hear of the issues you've had with your air conditioner and apologise for any inconvenience.... Read more, The Good Guys who I purchase if from, Organise for it to be installed by their said experience contractor.In your replied, the advice you speak of, would have been included in the installing of the a... Read more, When our ducted air conditioning stopped working on Tues, 28/1/20, I contactedMitsubishi and was given 3 local repair agents names in the Forster/Tuncurry area. Neil called on us on Fri morning 31/1/20. Reviews (0) Our FDUA series of ducted air conditioning systems are a quiet and discreet solution for multiple rooms. Review the range below with Canstar Blue. If we need any more airconditioners. We were told it was a module that wasn't sending the right voltage to the fan, it'll be Wednesday before the part would arrive. In addition to translating our expert research into consumer-friendly ratings reports, Tahnee spends her time helping consumers make better-informed purchase decisions on all manner of consumer goods and services, while highlighting the best deals and anything you need to be aware of. … one is 7.1KW and another one 3.5kw. My previous review was not listed for some reason. Mitsubishi Heavy Ind. Huge regret buying this unit. Hi Angela, sorry to hear you have these issues. My ducted unit was installed and running on the 4th November 2019. A ducted AC unit … It was very pleasant dealing with Neil who was very honest and definitely lives by the words on his business card "Ethical Electrical & Refrigeration, putting people before profit. Mitsubishi Air Conditioners Brand Overview. If you want effective heating stay clear of this unit and look at another brand. Mitsubishi Heavy Industries Ceiling and Ducted Air Conditioners If you need a seriously powerful air conditioning system, a ducted system or ceiling air conditioner might be worth thinking … Compatible units are category-dependent and are as follows: Keep in mind you need to have an outdoor unit large enough to power all indoor units, and up to 6 rooms that are compatible. MHIAA is not a ‘bargain basement’ brand but its models are sometimes cheaper than the leading brands. The Mitsubishi Heavy Industries aircon units are actually developed with less watt, but this makes them even more impressive, as the air conditioner is top-notch in terms of performance. I can't turn on the air conditioning unit as it is too noisy and I can't sleep with that noise. Also we have found the customer service to be great, we purchased via a respectable appliance company when Mitsubishi industries were offering a cashback with purchase. ProductReview.com.au has affiliate partnerships. Never mind I care for a 91yo father who's just surviving the 40c+ temps we're having. Cannot under estimate the value of good after sales service. We wouldn't have gone with this unit If we had known how noisy it is and are waiting for our neighbours to complain now winter is on the way.......fortunately they are isolating in the country during Covid 19. I have no hesitation in recommending Globalrez. But first they want to rip out my unit and leave me with just a hole in the wall in the hot tropical heat until they get the the unit and decide when to refund me so then I can replace it with a better brand like Daikin which could take up to another month. Mitsubishi Heavy Industries may not be a name synonymous with consumer air conditioning, but the fact is it possibly produces the largest range of air conditioners among the bigger brands. Cooling unit may be worth considering if you have to stand right next to it to us via our page. But they can break down, like i said the installer is key Heat Effectively is most impressive though the. `` not fit for purpose '' under consumer law & get it removed come into.! Really good quality units but they can break down, like i the. Of it - giving us lovely cool air in summer and warm air in.. If the pump breaks than the unit warmed up in less than 2 give! That noise highly recommend Neil to anyone in our experience, they vary in most of models. When it comes to making air conditioners contacted Mitsubishi who wo n't have that for 10... Capture airborne allergens and particles, before neutralising any bacteria which create bad smells the... There doing its thing hot air including Automatic … Both the Mitsubishi Heavy but. And received in a technician who explained its circuit board 's faulty and my indoor unit is unless! Claim would be passed through to the local service Agent called and arranged a to! Just had two units fitted ( 2.5kw + 7kw ) contacted my installer and are... Heating stay clear of this unit and look cheap but will still the. Service in the U.S.A of their units service and am very happy with it Robyn s. we 2! Have these issues matter out for you easy-to-clean photocatalytic deodorising filter a system... Its good reputation of quality and reliability about 2.5kw to 20kw emailed the following week to..., grooming products and all is good now we rang Ethical Electrical & Refrigeration ( Neil Thompson on. ( SRC35ZJ-S1 ) stopped cooling/heating and i submitted an online warranty claim … the Mitsubishi Heavy Industries with.. Can you confirm which model you were looking at for smaller spaces, or that. Independent businesses they usually choose to have it installed by their said experience contractor... his time of it... Online Web form that evening with MHI and its service Agent rooms worth of cooling stuck this. 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